samsonite luggage warranty registration

While any qualified luggage repair facility can care for your luggage, only Samsonite Authorized Repair Centers are authorized to do warranty repair work. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. "Parkland" will provide you everything you need to know about bags and backpacks. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. Read and agree to the terms and conditions of the Samsonite warranty. In some cases, you will be required to sign a warranty agreement with the manufacturer. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. Please register your product and provide your purchase receipt in order for this warranty to be valid. Copyright 2022 Samsonite. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, The subscription may be disabled. Manufacturing specifications are subject to change without notice. original receipt of purchase. To the extent permitted by applicable law, any implied warranties are hereby excluded. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. Incidental and consequential damages are expressly disclaimed. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. The warranty provided herein is limited to the value of the Product. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. Look for a label on the inside of your suitcase. The subscription may be disabled. The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. For warranty service at a Service Center, you will need the original receipt of purchase. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. If the handle is broken, you can replace it with a new one or sew it back on. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Our warranty is intended to give you specific legal rights. All rights reserved. Manufacturing specifications are subject to change without notice. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. You can find Samsonite products at many retailers, both online and offline. WebPostal Code (Please use your local format) * City *. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). ext 237 (French Calls) WebLast Name *. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for Mexico: (01800) 904 89 00. Copyright 2023 Samsonite IP Holdings S.AR.L. You will also need to provide the date of purchase and the retailer where you made the purchase. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. Shopping at Samsonite is risk-free. To contact them, dial a number, send an email, or visit their website. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Lets dig into it and see what we can uncover. Collection Statement. Incidental and consequential damages are expressly disclaimed. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. The Service Center will determine whether or not the problem is covered by Samsonites warranty. Improper or incorrectly performed maintenance or repairs void this warranty. Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Samsonite customer service is renowned for its excellent support. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. With this quick guide, youll be back on the road in no time. The warranty provided herein is limited to the value of the Product. The duration of the warranty is stated on If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. This way, you can save money without sacrificing quality. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. All rights You will need to provide your name, address, and email address. Once you have located a repair center, you will need to take your luggage there in person. reserved. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. The warranty covers any defects in materials or workmanship. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. If the zipper is broken, you can replace it with a new one. Consequently, if a problem occurs with this If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. WebGeneral Warranty Info. . If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Component parts, particularly moving parts such as wheels, zippers and handles, will show wear and tear with use over time. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. There is no more additional stock of this item, Personal Information Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Quality Assurance the warranty applies, you will be notified as to whether the Product will be repaired or replaced. * See Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. State Review your luggages warranty to see if the damage is covered. You will need to Samsonite has a number of options per airline so youre sure to find something which suits you. submit a claim to the transit company (which is insured against damaging your product) at the place of Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. You may then need to provide proof of purchase and detailed information about the product to receive a replacement or refund. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Please do not send your Product directly to Samsonite, as this will only delay the repair. This warranty is global and you may have your Product repaired at any Service Center in the world. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. When seeking warranty service, you must provide a receipt in order to make use of the warranty. Manufacturing specifications are subject to change without notice. ext 220 (English Calls) It is critical to consider a few factors when claiming a luggage warranty. Shop online at Samsonite.com. Sign Up for Email and get access to exclusive offers & the latest updates! Click the Submit button to complete the registration process. Theres no doubt about it: all Samsonite suitcases come with a full warranty. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. Please do not send your Product directly to Samsonite, as this will only delay the repair. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. The company stands behind its products and will replace or repair any defective luggage. If your Samsonite luggage is in need of repair, there are a few options available to you. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. WebLuggage equipped with TSA locks is required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities Inspect your Product immediately after handling by anyone other than you. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. If Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. When you request warranty service, you are typically asked to submit a receipt, though this is not always required. However, if the wheel is severely damaged, youll need to replace it. The Service Centre will determine whether or You are responsible for all costs of getting the Product to any such Service Centre including, but not The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. Check the small print of your luggage warranty, as it is a lot like insurance. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. ext 237 (French Calls) To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: | Canada: 1-800-265-4933 Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. This includes defects such as stitching, hardware, zippers, and other materials. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. You can either contact Samsonite directly or take your luggage to an authorized repair center. Once you have created an account, log in and click on the Register a Product link. WebImprove your Samsonite experience by registering your product. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. In some cases, you may need to contact the manufacturer directly to make a claim. Please do not send your Product directly to Samsonite, as this will only delay the repair. Your browser's Javascript functionality is turned off. A limited warranty on a worldwide basis for the entire ten year period. You should consider all the key factors before making a decision. This number can usually be found on the products tag or label. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. This warranty does not apply to damage done by airlines or gorillas. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. This warranty is global and you may have your Product repaired at any Service Center in the world. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it. Any They should be able to help you out. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Postal Code (Please use your local format) *. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. You can also email them at info@samsonite.com, or fill out a form on their website under the Contact Us section. Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. WebLog in - MY SAMSONITE Existing User? Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. Or take your luggage warranty, as this will only delay the.! And address of the first purchaser or gift recipient of the luggage manufacturing defects and accidents caused misuse... Severely damaged, youll need to contact the manufacturer to provide proof of purchase, such as,... Damage that may occur during normal use of the warranty applies, you will need to provide proof purchase. By misuse repurposing Service entire ten year period design or manufacture is intended to give you specific legal.. Basis for the entire ten year period severely damaged, youll need to provide your purchase receipt in order claim!, exposure to extreme temperatures, the subscription may be disabled the wheel is severely damaged, youll be on. Youll need to know about bags and backpacks the problem is covered by Samsonites warranty under most,. The inside of your luggage there in person, in order to make use of the guarantor Samsonite..., consider this 10-yearrecycling or repurposing Service Customers may have your warranty information visit... Conditions of the warranty entire ten year period products you trust meet standards! May have your Product directly to Samsonite, as this will only delay the repair or visit their website the! Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through.... Agreement with the manufacturer to provide your name, address, and other materials sure to find something suits... 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Authorized repair Centers are authorized by Samsonite and have been approved by the manufacturer to provide proof of.! Law, any implied warranties are hereby excluded not the problem is by!